About

M Factory

Welcome to Mortgage Factory, your trusted partner in securing the best financing options for homeowners and buyers across Canada.

We specialize in connecting you with a diverse range of lenders to ensure you find the most competitive mortgage rates and terms available.

Our dedicated team simplifies the mortgage process, offering personalized service and expert guidance every step of the way.

Whether you’re purchasing a new home or refinancing an existing mortgage, Mortgage Factory is committed to helping you achieve your homeownership dreams with ease and confidence.

about
our process

Our Vision

To be Canada's leading mortgage connector, fostering a future where every homebuyer achieves their ownership dreams with confidence and ease.

Our Mission

To educate homeowners and buyers across Canada with seamless access to the best mortgage options through personalized service and expert guidance.

OUR CULTURE

Discover M Factory

Culture is essential within the Mortgage Factory brokerage. We like to think we’re an easygoing, energetic and hard-working group of friends and family who are passionate about the thing we do, delivering every mortgage option to our clients.

Ambitious, eager and enthusiastic, but always willing to push the boundaries of innovation for our clients.

company culture
company transparency

TRANSPARENCY

Working With You

Mortgage Factory is an independent mortgage brokerage and is not employed by a financial institution. We chose this profession because we recognized the demand for expert financial advice.

Our interest is in securing a mortgage that fits your goals, not the bank’s. Everyone should have all of the information presented unbiased and transparent regarding their finances.

We adhere to the Code of Conduct set out by Mortgage Professionals Canada.

Careers

Join Our Team

At Mortgage Factory, we prioritize building strong relationships with our clients. We’re on the lookout for talented and passionate professionals who are dedicated to delivering exceptional service.

We empower our employees to chase their ambitions and unlock their full potential. If you’re seeking a challenging and fulfilling career, come join us at Mortgage Factory!

Careers

FAQs

Check out all of our FAQ or

Submit your own question

A mortgage brokerage is your personal advocate, while a bank only offers its own products. Brokers work with multiple lenders — banks, credit unions, monoline lenders, and private lenders — to find the mortgage that best fits your financial situation and goals. They provide guidance throughout the process, often saving you time, stress, and money.

A mortgage broker is a licensed professional who acts as an intermediary between borrowers and lenders to help secure a mortgage loan.

Instead of working for a single bank or lender, mortgage brokers have access to multiple loan products from different financial institutions, allowing them to find the best rates and terms for their clients.

What Does a Mortgage Broker Do?

  1. Assess Borrower Needs – Evaluates a client’s financial situation, credit history, and homeownership goals.
  2. Find Loan Options – Shops around for mortgage products that match the borrower’s needs.
  3. Negotiate Terms – Works to secure competitive interest rates and favorable loan conditions.
  4. Assist with Paperwork – Helps the borrower complete and submit necessary loan applications.
  5. Coordinate with Lenders – Acts as the main point of contact between the borrower and the lender throughout the loan approval process.

Benefits of Using a Mortgage Broker:

  1. Access to Multiple Lenders – More loan options than going directly to one bank.
  2. Potential Cost Savings – Can negotiate better rates and terms.
  3. Convenience – Handles the legwork of shopping for loans and managing paperwork.
  4. Expert Advice – Provides guidance on loan types and qualification requirements.

For most clients, there is no cost. Mortgage brokers in Canada are generally paid by the lender, not you. This means you get access to multiple lenders, professional advice, and assistance through the mortgage process without any upfront fees.

Note: Some specialized products or private lending options may involve a fee, but your broker will always disclose this upfront.

Mortgage brokers are usually compensated by the lender after your mortgage is approved and funded. This is typically a small percentage of the mortgage amount.

  • You usually don’t pay out-of-pocket.

  • Brokers are incentivized to find the best mortgage for you, because happy clients lead to referrals and repeat business.

  • Any exceptions (e.g., private mortgages) are disclosed upfront.

We work with a wide range of lenders, including:

  • Major banks

  • Credit unions

  • Monoline lenders

  • Private lenders

This access gives you more options and competitive rates than going to a single bank branch.

The timeline depends on your situation and lender:

  • Pre-approval: 1–3 days (sometimes instantly online)

  • Application and approval: 3–10 business days

  • Funding/closing: Usually aligns with your purchase date or renewal date

Your broker will guide you through every step to ensure a smooth process.

No! One of the benefits of working with a modern mortgage brokerage is flexibility. Most of the mortgage process can be completed online, by phone, or through email, depending on your preference.

Here’s how it works:

  • Pre-approval: You can submit documents digitally (income, ID, credit info) without visiting an office.

  • Application & Documentation: Secure portals and email allow you to send necessary paperwork safely.

  • Guidance & Questions: Meetings can happen virtually, over the phone, or in person — whichever is most convenient.

  • Closing: While some documents may require signing in person (with a lawyer or notary), your broker coordinates everything so you don’t have to manage it alone.

 

Yes! We help clients in a variety of situations, including:

  • Self-employed or irregular income

  • First-time buyers

  • Credit challenges

  • High debt-to-income ratios

  • Investment or second properties

We work with lenders who are flexible and experienced in finding solutions tailored to your needs.

  • More options → Access to multiple lenders, not just one.

  • Better rates → Brokers often secure lower rates or better terms.

  • Tailored advice → Your mortgage is structured around your goals, not the bank’s products.

  • Full support → Guidance from pre-approval to closing, plus ongoing help for renewals or refinancing.

  • Absolutely! We don’t disappear after closing. We can:

    • Monitor rates for renewals or refinancing opportunities

    • Offer advice on prepayments and mortgage strategies

    • Keep you informed of programs or changes that could save you money

Start your Mortgage Journey today

Getting Pre-Approved is as easy as 1-2-3 with our online application

Submit a Question
Send in your question and we will be happy to answer it for you.